Privacy policy for the Shopopop website, application and platform

Privacy policy for the Shopopop website, application and platform.

In accordance with the provisions of Articles 6-III and 19 of French Law no. 2004-575 of 21 June 2004 on confidence in the digital economy, known as the LCEN, users of and visitors to the website are hereby informed of this privacy policy.

The Shopopop website can be accessed at (hereinafter referred to as "the Website").

This privacy policy also applies to the Application that can be downloaded on Android or Apple devices.

Access to and use of the Website and the Application are subject to the applicable laws and/or regulations.

Visiting, using and accessing this Website imply full and unreserved acceptance on the part of the Internet user of all the provisions of this privacy policy.


The terms used below are defined as follows:

Data collection and the Data Protection Act

AGILINNOV respects the privacy rights of its Users and recognises the importance of protecting their personal data. It is committed to complying with the new regulations arising from the European General Data Protection Regulation.

The Website does not require Users to provide any personal data simply to browse the Website.

AGILINNOV collects the personal data provided by Members, including:

The Website may use "cookies" to process statistics and traffic information, facilitate browsing and improve its services for Users' convenience: security cookies, session cookies, tracking cookies, etc.

Users are free to accept or reject the Website's cookies by modifying the settings of their Internet browser.

The User may disable cookies or set their browser to alert them when cookies are about to be stored. However, if cookies are disabled, the User may not be able to use all of the Website's features.

Use of personal data

The main purposes of collecting the above types of data are:

  •    To enable the performance of the services offered by the Website

●      To put Members in touch with one another

●      To compile statistics and improve the use of our services

●      To identify usage trends

●      To promote new services, build loyalty and engage in prospecting

●      to comply with applicable laws and legal obligations

●      To guarantee network security and prevent fraud

The data is collected on the basis of your consent or in compliance with our legal obligations.

Recipients of personal data

The data thus collected and processed in a fair and lawful manner for specific, explicit and legitimate purposes, without being further processed in a manner incompatible with these purposes, is strictly intended for AGILINNOV.

The recipients of personal data are the authorised staff of the departments responsible for handling customer relations and prospecting, the marketing and sales departments, the administrative departments, the logistics and IT departments and their line managers, as well as any subcontractors and partners, in compliance with French regulations.

The last name, first name, address and telephone number of the Recipient Member can be accessed by the Deliverer Member to allow the latter to contact the Recipient Member in order to carry out the delivery.

In return, the last name, first name and telephone number of the Deliverer Member can be accessed by the Recipient Member to allow the latter to contact the Deliverer Member with regard to the delivery.

AGILINNOV also reserves the right to disclose personal data as it deems necessary to:

  • comply with any applicable law, regulation, legal procedure or other legal obligation
  • detect, investigate and prevent security issues, fraud or technical problems
  • protect AGILINNOV's rights, property or security
  • carry out a general transaction, such as a transfer of assets or an acquisition by way of a merger with another company

Personal data processed by AGILINNOV in its capacity as data controller may only be processed by a subcontractor or contractual partner of AGILINNOV on its instructions.

In this respect, AGILINNOV must ensure that any subcontractors and partners provide the necessary guarantees for the protection of User data.

Data transfers

Personal data may be stored and processed in any country where AGILINNOV, its suppliers, partners or subcontractors manage servers.

In the event that data could be transferred outside the European Economic Area, AGILINNOV shall take all the necessary measures to ensure that the data benefits from appropriate guarantees (including the Privacy Shield or Standard Contractual Clauses approved by the European Commission).

Retention period for personal data

Customer data is retained by AGILINNOV for the length of time required to manage the commercial relationship, with the exception of data required to establish proof of a right or contract, which may be archived in accordance with the provisions of the French Commercial Code relating to the retention period for books and documents created in the course of commercial activities, and the provisions of the French Consumer Code relating to the retention of contracts concluded by electronic means, i.e. 10 years.

Customer data is retained by AGILINNOV for commercial prospecting purposes for 3 years from the end of the commercial relationship.

In accordance with the law, AGILINNOV is authorised to inform the competent authorities in the event of criminal proceedings.

Data security

AGILINNOV implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, it should be noted that the Internet is not a completely secure environment, and the Website cannot guarantee the security of the transmission or storage of information on the Internet.

Users' rights with regard to their data

Users are invited to update any data concerning them that is inaccurate, incomplete or obsolete.

In accordance with the applicable regulations on the protection of personal data, Users have:

●      the right to access their data

●      the right to rectify their data

●      the right to erase their data

●      the right to limit the processing of their data

●      the right to data portability (to obtain a copy of their data)

●      the right to object to the processing of their data

Users may also leave instructions regarding the fate of their personal data after their death.

Data that AGILINNOV requires for the purpose for which it was collected, that is necessary to comply with a legal obligation and/or to establish, exercise or defend rights in court may not be deleted.

Users may exercise their rights by writing to the following address: AGILINNOV, 1 ter Mail Pablo Picasso, 44000, Nantes, or to the following email address: "[email protected]", subject to proof of identity where applicable.